We’re a family of six from Fort Wayne, IN, who loves both working and sitting down for pizza together. We are woodworkers by trade but a love for puppies runs deep in the household.
As a boy, Scott – the oldest son – dreamed of owning a puppy. He had a breed crush on Norwegian Elkhounds and longingly begged Dad and Mom for his very own puppy. It seemed to no avail until one day after school he encountered a surprise at home: his very own Duke O’Riley. The next years were filled with many hours traveling the world together (or maybe just the back yard) exploring and searching for adventure.
Love for puppies multiplied and eventually we all agreed (Dad was a bit skeptical at first) to step into the dog breeding world. Experience brought much wisdom as we found ourselves encountering sleepless nights, thousands of baby monitor checks, vet checks, messes, baths,vaccinations, and hours of phone communication. Today we realize elite breeding and providing quality puppies is no cinch.
So in 2009 we entertained the idea of creating a business which would assist people in finding and selling puppies. We left the thought idle for a while, but did notice many breeders preferred time spent with puppies over hours on the phone.
2015 found us slowly phasing out of dog breeding. Yes, we still loved raising puppies that would bring joy to people, but we were simply too busy.
Breeders approached us in 2016 asking if we’d be willing to sell their puppies. Sometimes it still looks over our heads, but it is our honor to serve the puppy world. Today we strive to stop puppy mills, promote elite breeders, and place quality puppies in loving homes.
We’re working as a family to bring your family years of joy!
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Always free shipping throughout the US! ...... Shipping time Allow 5-8 days for our free shipping to be delivered. Order by 3pm EST Monday thru Friday for same day shipping. Carriers VIP Puppies will choose the carrier based upon how fast we can ship the order to your address. Most orders will be shipped via USPS based on quicker transit times and shipment weight. Larger shipments are generally sent via UPS Ground. _____________ VIP Puppies will ship to most Armed Forces addresses. These shipments are usually sent USPS, and cannot be shipped with Express mail. VIP Puppies has no control over transit times for these orders due to their customs and military mail procedures. ....... VIP Puppies does not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be in new condition, completely clean of pet hair, stains and odor. The products must have their original tags still attached. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: * Gift cards * Downloadable software products * Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 7711 Brush College Rd, Woodburn, IN, 46797, United States. Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you should mail your product to: 7711 Brush College Rd, Woodburn, IN, 46797, United States. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.